Open Support Requests
Below are all support requests that are open (they just came in and haven't been touched yet) or answered (either awaiting to be closed by the person needing help, or the person requested they still need help). The closed reports are also available. If you help somebody out and they confirm you helped them, you get the number of points indicated in the status column. These points will show up on your userinfo page.
[ 277 unanswered, 16 still need help, 50 answered awaiting close, 343 total open ]
| ID# | Summary | Problem Area | Posted | Status |
| 11892 | community/asylum ~2am | General/Unknown | 2 weeks ago | open (10 points) |
| 11884 | Trying to delete an old group attached to my email address | General/Unknown | 5 weeks ago | open (10 points) |
| 11883 | Won't let me delete a memory | General/Unknown | 5 weeks ago | open (10 points) |
| 11882 | Asylum with no maintainer | General/Unknown | 5 weeks ago | open (10 points) |
| 11875 | Archive An Asylum? | Communities | 11 weeks ago | open (10 points) |
| 11868 | Community without a maintainer. | Communities | 12 weeks ago | open (10 points) |
| 11850 | Emergency | General/Unknown | 22 weeks ago | open (10 points) |
| 11849 | Transfer Maintainership | Communities | 22 weeks ago | open (10 points) |
| 11845 | community post w/ comments disappeared | Communities | 24 weeks ago | open (10 points) |
| 11844 | Old Save | General/Unknown | 24 weeks ago | open (10 points) |
| 11831 | non-secure pages | General/Unknown | 30 weeks ago | open (10 points) |
| 11826 | Redirected Rename | General/Unknown | 32 weeks ago | open (10 points) |
| 11823 | suspended account | General/Unknown | 33 weeks ago | answered awaiting close (10 points) |
| 11822 | Rename hasn't taken | General/Unknown | 33 weeks ago | answered awaiting close (10 points) |
| 11817 | We found 2 errors on insanejournal.com | General/Unknown | 35 weeks ago | open (10 points) |
| 11815 | Moderator can't change entry privacy settings on asylum posts | Communities | 36 weeks ago | open (10 points) |
| 11814 | Guest post | General/Unknown | 36 weeks ago | open (10 points) |
| 11809 | A proposal, and a call for help. | General/Unknown | 38 weeks ago | open (10 points) |
| 11808 | Guest Post | General/Unknown | 39 weeks ago | open (10 points) |
| 11807 | try to remove a friend and not able to | General/Unknown | 39 weeks ago | open (10 points) |
| 11805 | Constant errors | General/Unknown | 40 weeks ago | open (10 points) |
| 11802 | Not getting notifications | General/Unknown | 41 weeks ago | open (10 points) |
| 11800 | e-mail issue | General/Unknown | 41 weeks ago | open (10 points) |
| 11798 | Security Settings | General/Unknown | 42 weeks ago | open (10 points) |
| 11784 | A user is writing sexual lines and has icons of a child | Clients | 46 weeks ago | open (10 points) |
| 11772 | community with no maintainer/purged members | General/Unknown | 49 weeks ago | open (10 points) |
| 11767 | Coupon issues | General/Unknown | 50 weeks ago | answered still needs help (10 points) |
| 11762 | Browse Button Doesn't Work | UserPictureIcons | 54 weeks ago | open (10 points) |
| 11761 | Empty communities up for grabs? | Communities | 54 weeks ago | open (10 points) |
| 11758 | journal error | General/Unknown | 55 weeks ago | open (10 points) |
| 11756 | Notifications! | General/Unknown | 56 weeks ago | open (10 points) |
| 11743 | purged maintainer / unused asylum | Communities | 60 weeks ago | open (10 points) |
| 11722 | asylum without maintainer | Communities | 71 weeks ago | open (10 points) |
| 11714 | Community has no maintainer, no active members | Communities | 72 weeks ago | open (10 points) |
| 11697 | become maintainer of maintainer-less community | Communities | 76 weeks ago | open (10 points) |
| 11688 | old comments are showing up on new posts | General/Unknown | 78 weeks ago | open (10 points) |
| 11682 | recovering a purged account | General/Unknown | 82 weeks ago | open (10 points) |
| 11670 | Getting comms i own from journals that i deleted. | General/Unknown | 84 weeks ago | open (10 points) |
| 11666 | renaming | General/Unknown | 86 weeks ago | open (10 points) |
| 11662 | I can't post to a community using this account | Communities | 87 weeks ago | open (10 points) |
| 11657 | Icon keywords not saving | UserPictureIcons | 88 weeks ago | open (10 points) |
| 11654 | Can't Edit Layout | Customization | 89 weeks ago | open (10 points) |
| 11646 | Entries vanish on friends page | General/Unknown | 94 weeks ago | open (10 points) |
| 11645 | Unable to preview writing before posting | General/Unknown | 94 weeks ago | open (10 points) |
| 11639 | no maintainer | Communities | 97 weeks ago | open (10 points) |
| 11633 | cannot unfriend | General/Unknown | 99 weeks ago | open (10 points) |
| 11629 | Edit a Comment | General/Unknown | 99 weeks ago | open (10 points) |
| 11620 | Ownership of an asylum | General/Unknown | 100 weeks ago | open (10 points) |
| 11619 | long subcomment threads won't load | WebInterface | 100 weeks ago | open (10 points) |
| 11614 | Old comments appearing | General/Unknown | 102 weeks ago | open (10 points) |
| 11604 | Asylum with purged maintainer | General/Unknown | 105 weeks ago | open (10 points) |
| 11602 | asylym mod no longer around | Communities | 106 weeks ago | open (10 points) |
| 11600 | Can't Change Customization on any theme | Customization | 107 weeks ago | open (10 points) |
| 11598 | unfollow journals but not unfriend. | General/Unknown | 107 weeks ago | open (10 points) |
| 11587 | Email Problem | General/Unknown | 109 weeks ago | answered still needs help (10 points) |
| 11585 | Privacy Error message on insanejournal's home page through Chrome | WebInterface | 110 weeks ago | open (10 points) |
| 11580 | Can't Change Styles Or See Images | Customization | 113 weeks ago | open (10 points) |
| 11574 | comm with no maintainers/members | Communities | 113 weeks ago | open (10 points) |
| 11571 | Unable to post to any asylum | Communities | 113 weeks ago | open (10 points) |
| 11567 | community entries & journal deletion? | Communities | 115 weeks ago | open (10 points) |
| 11564 | Request to take over the ~bynight asylum | Communities | 116 weeks ago | open (10 points) |
| 11562 | adding a new moderator | Communities | 116 weeks ago | open (10 points) |
| 11561 | profile view not working | General/Unknown | 116 weeks ago | open (10 points) |
| 11552 | unable to receive email notifications | General/Unknown | 119 weeks ago | open (10 points) |
| 11551 | Apply paid time to my journal instead of another | General/Unknown | 119 weeks ago | open (10 points) |
| 11548 | Email notifications are being marked suspicious and not encrypted | General/Unknown | 119 weeks ago | open (10 points) |
| 11547 | asylum without mod | Communities | 119 weeks ago | open (10 points) |
| 11540 | Stolen Invite Code | General/Unknown | 120 weeks ago | open (10 points) |
| 11536 | Made community under a now deleted username. | Customization | 121 weeks ago | open (10 points) |
| 11525 | asylum without mods or members | General/Unknown | 126 weeks ago | open (10 points) |
| 11524 | community with no moderator | Communities | 126 weeks ago | open (10 points) |
| 11521 | Entries with the "Friends Only" privacy setting are not being displayed | General/Unknown | 127 weeks ago | open (10 points) |
| 11519 | Abandoned Community | Communities | 127 weeks ago | open (10 points) |
| 11518 | Missing entries | Communities | 128 weeks ago | open (10 points) |
| 11517 | enquire about my purchase for insanejournal account ID | General/Unknown | 128 weeks ago | open (10 points) |
| 11515 | Community without moderator for rename | Communities | 128 weeks ago | open (10 points) |
| 11510 | not receiving comments | General/Unknown | 130 weeks ago | open (10 points) |
| 11509 | What happens if I buy perm pics but then want to upgrade to insane pics later? | UserPictureIcons | 131 weeks ago | open (10 points) |
| 11507 | unable to load inbox | WebInterface | 133 weeks ago | open (10 points) |
| 11499 | Not receiving emails | General/Unknown | 134 weeks ago | open (10 points) |
| 11496 | Embedding Videos in Posts | Embedding | 134 weeks ago | open (10 points) |
| 11495 | Request: More Support for Dyslexic Users | WebInterface | 134 weeks ago | open (10 points) |
| 11492 | asylum maintainer | General/Unknown | 135 weeks ago | open (10 points) |
| 11483 | maintainer of community! | Communities | 135 weeks ago | open (10 points) |
| 11478 | When I post new entries, old comments from other entries are visible | General/Unknown | 137 weeks ago | open (10 points) |
| 11475 | Google is Not Indexing Links From This Site? | General/Unknown | 138 weeks ago | open (10 points) |
| 11473 | notifications. help! | General/Unknown | 139 weeks ago | answered still needs help (10 points) |
| 11450 | Rename problem | General/Unknown | 145 weeks ago | open (10 points) |
| 11449 | Daily Kitten not updating | Syndication | 145 weeks ago | answered still needs help (10 points) |
| 11440 | people not receiving my comments | General/Unknown | 146 weeks ago | open (10 points) |
| 11429 | Links | General/Unknown | 150 weeks ago | open (10 points) |
| 11427 | Transfer remainder of paid to another account | General/Unknown | 150 weeks ago | answered still needs help (10 points) |
| 11423 | Flat interface no longer works | General/Unknown | 151 weeks ago | open (10 points) |
| 11422 | Missing Posts | Communities | 151 weeks ago | open (10 points) |
| 11420 | WEBSITE SLOWDOWN/NOT LOADING | General/Unknown | 152 weeks ago | open (10 points) |
| 11414 | asylum without maintainers/members | Communities | 153 weeks ago | open (10 points) |
| 11408 | Can't do searches by Interests or Usernames | General/Unknown | 155 weeks ago | open (10 points) |
| 11394 | Can't see old asylum entries | Communities | 156 weeks ago | open (10 points) |
| 11388 | Asylum Archive not working properly | General/Unknown | 157 weeks ago | open (10 points) |
| 11381 | abandoned community. | Communities | 160 weeks ago | open (10 points) |
| 11379 | Friends page. | General/Unknown | 160 weeks ago | open (10 points) |
| 11336 | Site access issues on wireless with multiple accounts | WebInterface | 162 weeks ago | open (10 points) |
| 11335 | Cannot see entries in an asylum despite being maintainer | Communities | 162 weeks ago | open (10 points) |
| 11329 | Unable to post comments | General/Unknown | 163 weeks ago | open (10 points) |
| 11328 | can't leave comments | General/Unknown | 163 weeks ago | open (10 points) |
| 11327 | Maintainerless Comm. | Communities | 163 weeks ago | open (10 points) |
| 11316 | STRANGE issue | General/Unknown | 163 weeks ago | open (10 points) |
| 11308 | Want to add a feed but it's deleted/purged? | Syndication | 164 weeks ago | open (10 points) |
| 11307 | deleted posts? | General/Unknown | 164 weeks ago | open (10 points) |
| 11304 | Abandoned Community Request | Communities | 164 weeks ago | open (10 points) |
| 11302 | maintainerless comms | Communities | 164 weeks ago | open (10 points) |
| 11297 | asylums with no members or maintainers | Communities | 165 weeks ago | open (10 points) |
| 11296 | Would like to take ownership of unused community. | Communities | 165 weeks ago | open (10 points) |
| 11293 | transferring maintainership | Communities | 166 weeks ago | open (10 points) |
| 11255 | Community without Maintainer | Communities | 170 weeks ago | open (10 points) |
| 11243 | maintainerless communities. | Communities | 171 weeks ago | open (10 points) |
| 11210 | Error contacting server to delete comment | General/Unknown | 172 weeks ago | open (10 points) |
| 11149 | Links question. | General/Unknown | 174 weeks ago | open (10 points) |
| 11102 | Conversion Page isn't working | Customization | 176 weeks ago | open (10 points) |
| 10988 | Unreadable Colours | General/Unknown | 180 weeks ago | open (10 points) |
| 10839 | Unlink usernames | General/Unknown | 193 weeks ago | open (10 points) |
| 10824 | Cannot delete user from friend list. | General/Unknown | 193 weeks ago | open (10 points) |
| 10773 | Friends on friends list can't see journal entries | General/Unknown | 197 weeks ago | open (10 points) |
| 10754 | Cannot Remove Friend | General/Unknown | 199 weeks ago | open (10 points) |
| 10687 | Cannot change theme of layout. | Customization | 203 weeks ago | answered still needs help (10 points) |
| 10630 | Cannot customise Bloggish layout in S2 | Customization | 205 weeks ago | open (10 points) |
| 10615 | navaigation bar disappears in New Tweak scheme | General/Unknown | 206 weeks ago | open (10 points) |
| 10570 | Journal customization keeps changing | Customization | 207 weeks ago | answered still needs help (10 points) |
| 10259 | Email replies to comments | General/Unknown | 212 weeks ago | open (10 points) |
| 10223 | double rename? | General/Unknown | 222 weeks ago | open (10 points) |
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