Open Support Requests
Below are all support requests that are open (they just came in and haven't been touched yet) or answered (either awaiting to be closed by the person needing help, or the person requested they still need help). The closed reports are also available. If you help somebody out and they confirm you helped them, you get the number of points indicated in the status column. These points will show up on your userinfo page.
[ 290 unanswered, 18 still need help, 50 answered awaiting close, 358 total open ]
| ID# | Summary | Problem Area | Posted | Status |
| 11925 | gL3fw华為ISC项目的核心 | General/Unknown | 1 week ago | open (10 points) |
| 11922 | Is it possible to be transferred an asylum? | Communities | 2 weeks ago | open (10 points) |
| 11914 | images in post won't display | General/Unknown | 3 weeks ago | answered still needs help (10 points) |
| 11908 | Login Cookie Disappeared? | General/Unknown | 5 weeks ago | open (10 points) |
| 11905 | claiming an inactive comm/name | Communities | 7 weeks ago | open (10 points) |
| 11903 | "Your login cookie seems to have disappeared?" | General/Unknown | 7 weeks ago | answered still needs help (10 points) |
| 11901 | Community Maintainer Got Deleted | Communities | 9 weeks ago | open (10 points) |
| 11900 | Can I create posts in another language? | General/Unknown | 9 weeks ago | open (10 points) |
| 11892 | community/asylum ~2am | General/Unknown | 12 weeks ago | open (10 points) |
| 11884 | Trying to delete an old group attached to my email address | General/Unknown | 15 weeks ago | open (10 points) |
| 11883 | Won't let me delete a memory | General/Unknown | 15 weeks ago | open (10 points) |
| 11882 | Asylum with no maintainer | General/Unknown | 15 weeks ago | open (10 points) |
| 11875 | Archive An Asylum? | Communities | 21 weeks ago | open (10 points) |
| 11868 | Community without a maintainer. | Communities | 22 weeks ago | open (10 points) |
| 11850 | Emergency | General/Unknown | 32 weeks ago | open (10 points) |
| 11849 | Transfer Maintainership | Communities | 32 weeks ago | open (10 points) |
| 11845 | community post w/ comments disappeared | Communities | 34 weeks ago | open (10 points) |
| 11844 | Old Save | General/Unknown | 35 weeks ago | open (10 points) |
| 11831 | non-secure pages | General/Unknown | 40 weeks ago | open (10 points) |
| 11826 | Redirected Rename | General/Unknown | 42 weeks ago | open (10 points) |
| 11823 | suspended account | General/Unknown | 43 weeks ago | answered awaiting close (10 points) |
| 11822 | Rename hasn't taken | General/Unknown | 44 weeks ago | answered awaiting close (10 points) |
| 11817 | We found 2 errors on insanejournal.com | General/Unknown | 45 weeks ago | open (10 points) |
| 11815 | Moderator can't change entry privacy settings on asylum posts | Communities | 46 weeks ago | open (10 points) |
| 11814 | Guest post | General/Unknown | 46 weeks ago | open (10 points) |
| 11809 | A proposal, and a call for help. | General/Unknown | 48 weeks ago | open (10 points) |
| 11808 | Guest Post | General/Unknown | 49 weeks ago | open (10 points) |
| 11807 | try to remove a friend and not able to | General/Unknown | 50 weeks ago | open (10 points) |
| 11805 | Constant errors | General/Unknown | 50 weeks ago | open (10 points) |
| 11802 | Not getting notifications | General/Unknown | 51 weeks ago | open (10 points) |
| 11800 | e-mail issue | General/Unknown | 51 weeks ago | open (10 points) |
| 11798 | Security Settings | General/Unknown | 52 weeks ago | open (10 points) |
| 11784 | A user is writing sexual lines and has icons of a child | Clients | 56 weeks ago | open (10 points) |
| 11772 | community with no maintainer/purged members | General/Unknown | 59 weeks ago | open (10 points) |
| 11767 | Coupon issues | General/Unknown | 60 weeks ago | answered still needs help (10 points) |
| 11762 | Browse Button Doesn't Work | UserPictureIcons | 64 weeks ago | open (10 points) |
| 11761 | Empty communities up for grabs? | Communities | 64 weeks ago | open (10 points) |
| 11758 | journal error | General/Unknown | 66 weeks ago | open (10 points) |
| 11756 | Notifications! | General/Unknown | 66 weeks ago | open (10 points) |
| 11743 | purged maintainer / unused asylum | Communities | 70 weeks ago | open (10 points) |
| 11722 | asylum without maintainer | Communities | 81 weeks ago | open (10 points) |
| 11714 | Community has no maintainer, no active members | Communities | 82 weeks ago | open (10 points) |
| 11697 | become maintainer of maintainer-less community | Communities | 87 weeks ago | open (10 points) |
| 11688 | old comments are showing up on new posts | General/Unknown | 89 weeks ago | open (10 points) |
| 11682 | recovering a purged account | General/Unknown | 92 weeks ago | open (10 points) |
| 11670 | Getting comms i own from journals that i deleted. | General/Unknown | 95 weeks ago | open (10 points) |
| 11666 | renaming | General/Unknown | 96 weeks ago | open (10 points) |
| 11662 | I can't post to a community using this account | Communities | 97 weeks ago | open (10 points) |
| 11657 | Icon keywords not saving | UserPictureIcons | 98 weeks ago | open (10 points) |
| 11654 | Can't Edit Layout | Customization | 99 weeks ago | open (10 points) |
| 11646 | Entries vanish on friends page | General/Unknown | 104 weeks ago | open (10 points) |
| 11645 | Unable to preview writing before posting | General/Unknown | 105 weeks ago | open (10 points) |
| 11639 | no maintainer | Communities | 108 weeks ago | open (10 points) |
| 11633 | cannot unfriend | General/Unknown | 109 weeks ago | open (10 points) |
| 11629 | Edit a Comment | General/Unknown | 110 weeks ago | open (10 points) |
| 11620 | Ownership of an asylum | General/Unknown | 110 weeks ago | open (10 points) |
| 11619 | long subcomment threads won't load | WebInterface | 110 weeks ago | open (10 points) |
| 11614 | Old comments appearing | General/Unknown | 113 weeks ago | open (10 points) |
| 11604 | Asylum with purged maintainer | General/Unknown | 115 weeks ago | open (10 points) |
| 11602 | asylym mod no longer around | Communities | 116 weeks ago | open (10 points) |
| 11600 | Can't Change Customization on any theme | Customization | 117 weeks ago | open (10 points) |
| 11598 | unfollow journals but not unfriend. | General/Unknown | 118 weeks ago | open (10 points) |
| 11587 | Email Problem | General/Unknown | 119 weeks ago | answered still needs help (10 points) |
| 11585 | Privacy Error message on insanejournal's home page through Chrome | WebInterface | 120 weeks ago | open (10 points) |
| 11580 | Can't Change Styles Or See Images | Customization | 123 weeks ago | open (10 points) |
| 11574 | comm with no maintainers/members | Communities | 123 weeks ago | open (10 points) |
| 11571 | Unable to post to any asylum | Communities | 124 weeks ago | open (10 points) |
| 11567 | community entries & journal deletion? | Communities | 125 weeks ago | open (10 points) |
| 11564 | Request to take over the ~bynight asylum | Communities | 126 weeks ago | open (10 points) |
| 11562 | adding a new moderator | Communities | 127 weeks ago | open (10 points) |
| 11561 | profile view not working | General/Unknown | 127 weeks ago | open (10 points) |
| 11552 | unable to receive email notifications | General/Unknown | 129 weeks ago | open (10 points) |
| 11551 | Apply paid time to my journal instead of another | General/Unknown | 129 weeks ago | open (10 points) |
| 11548 | Email notifications are being marked suspicious and not encrypted | General/Unknown | 129 weeks ago | open (10 points) |
| 11547 | asylum without mod | Communities | 129 weeks ago | open (10 points) |
| 11540 | Stolen Invite Code | General/Unknown | 131 weeks ago | open (10 points) |
| 11536 | Made community under a now deleted username. | Customization | 131 weeks ago | open (10 points) |
| 11525 | asylum without mods or members | General/Unknown | 136 weeks ago | open (10 points) |
| 11524 | community with no moderator | Communities | 136 weeks ago | open (10 points) |
| 11521 | Entries with the "Friends Only" privacy setting are not being displayed | General/Unknown | 138 weeks ago | open (10 points) |
| 11519 | Abandoned Community | Communities | 138 weeks ago | open (10 points) |
| 11518 | Missing entries | Communities | 138 weeks ago | open (10 points) |
| 11517 | enquire about my purchase for insanejournal account ID | General/Unknown | 138 weeks ago | open (10 points) |
| 11515 | Community without moderator for rename | Communities | 139 weeks ago | open (10 points) |
| 11510 | not receiving comments | General/Unknown | 140 weeks ago | open (10 points) |
| 11509 | What happens if I buy perm pics but then want to upgrade to insane pics later? | UserPictureIcons | 141 weeks ago | open (10 points) |
| 11507 | unable to load inbox | WebInterface | 143 weeks ago | open (10 points) |
| 11499 | Not receiving emails | General/Unknown | 144 weeks ago | open (10 points) |
| 11496 | Embedding Videos in Posts | Embedding | 144 weeks ago | open (10 points) |
| 11495 | Request: More Support for Dyslexic Users | WebInterface | 144 weeks ago | open (10 points) |
| 11492 | asylum maintainer | General/Unknown | 145 weeks ago | open (10 points) |
| 11483 | maintainer of community! | Communities | 145 weeks ago | open (10 points) |
| 11478 | When I post new entries, old comments from other entries are visible | General/Unknown | 147 weeks ago | open (10 points) |
| 11475 | Google is Not Indexing Links From This Site? | General/Unknown | 148 weeks ago | open (10 points) |
| 11473 | notifications. help! | General/Unknown | 149 weeks ago | answered still needs help (10 points) |
| 11450 | Rename problem | General/Unknown | 155 weeks ago | open (10 points) |
| 11449 | Daily Kitten not updating | Syndication | 155 weeks ago | answered still needs help (10 points) |
| 11440 | people not receiving my comments | General/Unknown | 157 weeks ago | open (10 points) |
| 11429 | Links | General/Unknown | 160 weeks ago | open (10 points) |
| 11427 | Transfer remainder of paid to another account | General/Unknown | 160 weeks ago | answered still needs help (10 points) |
| 11423 | Flat interface no longer works | General/Unknown | 161 weeks ago | open (10 points) |
| 11422 | Missing Posts | Communities | 162 weeks ago | open (10 points) |
| 11420 | WEBSITE SLOWDOWN/NOT LOADING | General/Unknown | 162 weeks ago | open (10 points) |
| 11414 | asylum without maintainers/members | Communities | 164 weeks ago | open (10 points) |
| 11408 | Can't do searches by Interests or Usernames | General/Unknown | 165 weeks ago | open (10 points) |
| 11394 | Can't see old asylum entries | Communities | 167 weeks ago | open (10 points) |
| 11388 | Asylum Archive not working properly | General/Unknown | 168 weeks ago | open (10 points) |
| 11381 | abandoned community. | Communities | 170 weeks ago | open (10 points) |
| 11379 | Friends page. | General/Unknown | 171 weeks ago | open (10 points) |
| 11336 | Site access issues on wireless with multiple accounts | WebInterface | 172 weeks ago | open (10 points) |
| 11335 | Cannot see entries in an asylum despite being maintainer | Communities | 172 weeks ago | open (10 points) |
| 11329 | Unable to post comments | General/Unknown | 173 weeks ago | open (10 points) |
| 11328 | can't leave comments | General/Unknown | 173 weeks ago | open (10 points) |
| 11327 | Maintainerless Comm. | Communities | 173 weeks ago | open (10 points) |
| 11316 | STRANGE issue | General/Unknown | 173 weeks ago | open (10 points) |
| 11308 | Want to add a feed but it's deleted/purged? | Syndication | 174 weeks ago | open (10 points) |
| 11307 | deleted posts? | General/Unknown | 174 weeks ago | open (10 points) |
| 11304 | Abandoned Community Request | Communities | 174 weeks ago | open (10 points) |
| 11302 | maintainerless comms | Communities | 174 weeks ago | open (10 points) |
| 11297 | asylums with no members or maintainers | Communities | 175 weeks ago | open (10 points) |
| 11296 | Would like to take ownership of unused community. | Communities | 175 weeks ago | open (10 points) |
| 11293 | transferring maintainership | Communities | 176 weeks ago | open (10 points) |
| 11255 | Community without Maintainer | Communities | 180 weeks ago | open (10 points) |
| 11243 | maintainerless communities. | Communities | 181 weeks ago | open (10 points) |
| 11210 | Error contacting server to delete comment | General/Unknown | 182 weeks ago | open (10 points) |
| 11149 | Links question. | General/Unknown | 184 weeks ago | open (10 points) |
| 11102 | Conversion Page isn't working | Customization | 186 weeks ago | open (10 points) |
| 10988 | Unreadable Colours | General/Unknown | 190 weeks ago | open (10 points) |
| 10839 | Unlink usernames | General/Unknown | 203 weeks ago | open (10 points) |
| 10824 | Cannot delete user from friend list. | General/Unknown | 203 weeks ago | open (10 points) |
| 10773 | Friends on friends list can't see journal entries | General/Unknown | 208 weeks ago | open (10 points) |
| 10754 | Cannot Remove Friend | General/Unknown | 209 weeks ago | open (10 points) |
| 10687 | Cannot change theme of layout. | Customization | 213 weeks ago | answered still needs help (10 points) |
| 10630 | Cannot customise Bloggish layout in S2 | Customization | 215 weeks ago | open (10 points) |
| 10615 | navaigation bar disappears in New Tweak scheme | General/Unknown | 216 weeks ago | open (10 points) |
| 10570 | Journal customization keeps changing | Customization | 217 weeks ago | answered still needs help (10 points) |
| 10259 | Email replies to comments | General/Unknown | 222 weeks ago | open (10 points) |
| 10223 | double rename? | General/Unknown | 232 weeks ago | open (10 points) |
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