Open Support Requests
Below are all support requests that are open (they just came in and haven't been touched yet) or answered (either awaiting to be closed by the person needing help, or the person requested they still need help). The closed reports are also available. If you help somebody out and they confirm you helped them, you get the number of points indicated in the status column. These points will show up on your userinfo page.
[ 295 unanswered, 17 still need help, 40 answered awaiting close, 352 total open ]
| ID# | Summary | Problem Area | Posted | Status |
| 11953 | Would you be interested in contributed content for insanejournal.com? | General/Unknown | 5 days ago | open (10 points) |
| 11952 | 504 Bad Gateway Timeout | General/Unknown | 1 week ago | open (10 points) |
| 11950 | No comment notification emails at all | General/Unknown | 2 weeks ago | open (10 points) |
| 11949 | Notification Error | WebInterface | 2 weeks ago | open (10 points) |
| 11944 | Missing Login Cookies | General/Unknown | 4 weeks ago | open (10 points) |
| 11929 | Friends page entries | General/Unknown | 10 weeks ago | open (10 points) |
| 11922 | Is it possible to be transferred an asylum? | Communities | 13 weeks ago | open (10 points) |
| 11914 | images in post won't display | General/Unknown | 14 weeks ago | answered still needs help (10 points) |
| 11908 | Login Cookie Disappeared? | General/Unknown | 16 weeks ago | open (10 points) |
| 11905 | claiming an inactive comm/name | Communities | 17 weeks ago | open (10 points) |
| 11903 | "Your login cookie seems to have disappeared?" | General/Unknown | 18 weeks ago | answered still needs help (10 points) |
| 11901 | Community Maintainer Got Deleted | Communities | 19 weeks ago | open (10 points) |
| 11900 | Can I create posts in another language? | General/Unknown | 20 weeks ago | open (10 points) |
| 11892 | community/asylum ~2am | General/Unknown | 23 weeks ago | open (10 points) |
| 11884 | Trying to delete an old group attached to my email address | General/Unknown | 26 weeks ago | open (10 points) |
| 11883 | Won't let me delete a memory | General/Unknown | 26 weeks ago | open (10 points) |
| 11882 | Asylum with no maintainer | General/Unknown | 26 weeks ago | open (10 points) |
| 11875 | Archive An Asylum? | Communities | 32 weeks ago | open (10 points) |
| 11868 | Community without a maintainer. | Communities | 33 weeks ago | open (10 points) |
| 11850 | Emergency | General/Unknown | 43 weeks ago | open (10 points) |
| 11849 | Transfer Maintainership | Communities | 43 weeks ago | open (10 points) |
| 11845 | community post w/ comments disappeared | Communities | 44 weeks ago | open (10 points) |
| 11844 | Old Save | General/Unknown | 45 weeks ago | open (10 points) |
| 11831 | non-secure pages | General/Unknown | 51 weeks ago | open (10 points) |
| 11826 | Redirected Rename | General/Unknown | 53 weeks ago | open (10 points) |
| 11817 | We found 2 errors on insanejournal.com | General/Unknown | 56 weeks ago | open (10 points) |
| 11815 | Moderator can't change entry privacy settings on asylum posts | Communities | 57 weeks ago | open (10 points) |
| 11814 | Guest post | General/Unknown | 57 weeks ago | open (10 points) |
| 11809 | A proposal, and a call for help. | General/Unknown | 59 weeks ago | open (10 points) |
| 11808 | Guest Post | General/Unknown | 60 weeks ago | open (10 points) |
| 11807 | try to remove a friend and not able to | General/Unknown | 60 weeks ago | open (10 points) |
| 11805 | Constant errors | General/Unknown | 61 weeks ago | open (10 points) |
| 11802 | Not getting notifications | General/Unknown | 61 weeks ago | open (10 points) |
| 11800 | e-mail issue | General/Unknown | 62 weeks ago | open (10 points) |
| 11798 | Security Settings | General/Unknown | 62 weeks ago | open (10 points) |
| 11784 | A user is writing sexual lines and has icons of a child | Clients | 66 weeks ago | open (10 points) |
| 11772 | community with no maintainer/purged members | General/Unknown | 70 weeks ago | open (10 points) |
| 11767 | Coupon issues | General/Unknown | 71 weeks ago | answered still needs help (10 points) |
| 11762 | Browse Button Doesn't Work | UserPictureIcons | 75 weeks ago | open (10 points) |
| 11761 | Empty communities up for grabs? | Communities | 75 weeks ago | open (10 points) |
| 11758 | journal error | General/Unknown | 76 weeks ago | open (10 points) |
| 11756 | Notifications! | General/Unknown | 77 weeks ago | open (10 points) |
| 11743 | purged maintainer / unused asylum | Communities | 81 weeks ago | open (10 points) |
| 11722 | asylum without maintainer | Communities | 92 weeks ago | open (10 points) |
| 11714 | Community has no maintainer, no active members | Communities | 93 weeks ago | open (10 points) |
| 11697 | become maintainer of maintainer-less community | Communities | 97 weeks ago | open (10 points) |
| 11688 | old comments are showing up on new posts | General/Unknown | 99 weeks ago | open (10 points) |
| 11682 | recovering a purged account | General/Unknown | 102 weeks ago | open (10 points) |
| 11670 | Getting comms i own from journals that i deleted. | General/Unknown | 105 weeks ago | open (10 points) |
| 11666 | renaming | General/Unknown | 106 weeks ago | open (10 points) |
| 11662 | I can't post to a community using this account | Communities | 108 weeks ago | open (10 points) |
| 11657 | Icon keywords not saving | UserPictureIcons | 109 weeks ago | open (10 points) |
| 11654 | Can't Edit Layout | Customization | 110 weeks ago | open (10 points) |
| 11646 | Entries vanish on friends page | General/Unknown | 115 weeks ago | open (10 points) |
| 11645 | Unable to preview writing before posting | General/Unknown | 115 weeks ago | open (10 points) |
| 11639 | no maintainer | Communities | 118 weeks ago | open (10 points) |
| 11633 | cannot unfriend | General/Unknown | 120 weeks ago | open (10 points) |
| 11629 | Edit a Comment | General/Unknown | 120 weeks ago | open (10 points) |
| 11620 | Ownership of an asylum | General/Unknown | 121 weeks ago | open (10 points) |
| 11619 | long subcomment threads won't load | WebInterface | 121 weeks ago | open (10 points) |
| 11614 | Old comments appearing | General/Unknown | 123 weeks ago | open (10 points) |
| 11604 | Asylum with purged maintainer | General/Unknown | 126 weeks ago | open (10 points) |
| 11602 | asylym mod no longer around | Communities | 127 weeks ago | open (10 points) |
| 11600 | Can't Change Customization on any theme | Customization | 127 weeks ago | open (10 points) |
| 11598 | unfollow journals but not unfriend. | General/Unknown | 128 weeks ago | open (10 points) |
| 11587 | Email Problem | General/Unknown | 130 weeks ago | answered still needs help (10 points) |
| 11585 | Privacy Error message on insanejournal's home page through Chrome | WebInterface | 131 weeks ago | open (10 points) |
| 11580 | Can't Change Styles Or See Images | Customization | 133 weeks ago | open (10 points) |
| 11574 | comm with no maintainers/members | Communities | 134 weeks ago | open (10 points) |
| 11571 | Unable to post to any asylum | Communities | 134 weeks ago | open (10 points) |
| 11567 | community entries & journal deletion? | Communities | 136 weeks ago | open (10 points) |
| 11564 | Request to take over the ~bynight asylum | Communities | 137 weeks ago | open (10 points) |
| 11562 | adding a new moderator | Communities | 137 weeks ago | open (10 points) |
| 11561 | profile view not working | General/Unknown | 137 weeks ago | open (10 points) |
| 11552 | unable to receive email notifications | General/Unknown | 139 weeks ago | open (10 points) |
| 11551 | Apply paid time to my journal instead of another | General/Unknown | 140 weeks ago | open (10 points) |
| 11548 | Email notifications are being marked suspicious and not encrypted | General/Unknown | 140 weeks ago | open (10 points) |
| 11547 | asylum without mod | Communities | 140 weeks ago | open (10 points) |
| 11540 | Stolen Invite Code | General/Unknown | 141 weeks ago | open (10 points) |
| 11536 | Made community under a now deleted username. | Customization | 142 weeks ago | open (10 points) |
| 11525 | asylum without mods or members | General/Unknown | 147 weeks ago | open (10 points) |
| 11524 | community with no moderator | Communities | 147 weeks ago | open (10 points) |
| 11521 | Entries with the "Friends Only" privacy setting are not being displayed | General/Unknown | 148 weeks ago | open (10 points) |
| 11519 | Abandoned Community | Communities | 148 weeks ago | open (10 points) |
| 11518 | Missing entries | Communities | 148 weeks ago | open (10 points) |
| 11517 | enquire about my purchase for insanejournal account ID | General/Unknown | 148 weeks ago | open (10 points) |
| 11515 | Community without moderator for rename | Communities | 149 weeks ago | open (10 points) |
| 11510 | not receiving comments | General/Unknown | 151 weeks ago | open (10 points) |
| 11509 | What happens if I buy perm pics but then want to upgrade to insane pics later? | UserPictureIcons | 152 weeks ago | open (10 points) |
| 11507 | unable to load inbox | WebInterface | 153 weeks ago | open (10 points) |
| 11499 | Not receiving emails | General/Unknown | 154 weeks ago | open (10 points) |
| 11496 | Embedding Videos in Posts | Embedding | 155 weeks ago | open (10 points) |
| 11495 | Request: More Support for Dyslexic Users | WebInterface | 155 weeks ago | open (10 points) |
| 11492 | asylum maintainer | General/Unknown | 156 weeks ago | open (10 points) |
| 11483 | maintainer of community! | Communities | 156 weeks ago | open (10 points) |
| 11478 | When I post new entries, old comments from other entries are visible | General/Unknown | 158 weeks ago | open (10 points) |
| 11475 | Google is Not Indexing Links From This Site? | General/Unknown | 159 weeks ago | open (10 points) |
| 11473 | notifications. help! | General/Unknown | 160 weeks ago | answered still needs help (10 points) |
| 11450 | Rename problem | General/Unknown | 165 weeks ago | open (10 points) |
| 11449 | Daily Kitten not updating | Syndication | 165 weeks ago | answered still needs help (10 points) |
| 11440 | people not receiving my comments | General/Unknown | 167 weeks ago | open (10 points) |
| 11429 | Links | General/Unknown | 170 weeks ago | open (10 points) |
| 11427 | Transfer remainder of paid to another account | General/Unknown | 171 weeks ago | answered still needs help (10 points) |
| 11423 | Flat interface no longer works | General/Unknown | 172 weeks ago | open (10 points) |
| 11422 | Missing Posts | Communities | 172 weeks ago | open (10 points) |
| 11420 | WEBSITE SLOWDOWN/NOT LOADING | General/Unknown | 172 weeks ago | open (10 points) |
| 11414 | asylum without maintainers/members | Communities | 174 weeks ago | open (10 points) |
| 11408 | Can't do searches by Interests or Usernames | General/Unknown | 175 weeks ago | open (10 points) |
| 11394 | Can't see old asylum entries | Communities | 177 weeks ago | open (10 points) |
| 11388 | Asylum Archive not working properly | General/Unknown | 178 weeks ago | open (10 points) |
| 11381 | abandoned community. | Communities | 181 weeks ago | open (10 points) |
| 11379 | Friends page. | General/Unknown | 181 weeks ago | open (10 points) |
| 11336 | Site access issues on wireless with multiple accounts | WebInterface | 182 weeks ago | open (10 points) |
| 11335 | Cannot see entries in an asylum despite being maintainer | Communities | 182 weeks ago | open (10 points) |
| 11329 | Unable to post comments | General/Unknown | 183 weeks ago | open (10 points) |
| 11328 | can't leave comments | General/Unknown | 183 weeks ago | open (10 points) |
| 11327 | Maintainerless Comm. | Communities | 184 weeks ago | open (10 points) |
| 11316 | STRANGE issue | General/Unknown | 184 weeks ago | open (10 points) |
| 11308 | Want to add a feed but it's deleted/purged? | Syndication | 184 weeks ago | open (10 points) |
| 11307 | deleted posts? | General/Unknown | 184 weeks ago | open (10 points) |
| 11304 | Abandoned Community Request | Communities | 185 weeks ago | open (10 points) |
| 11302 | maintainerless comms | Communities | 185 weeks ago | open (10 points) |
| 11297 | asylums with no members or maintainers | Communities | 186 weeks ago | open (10 points) |
| 11296 | Would like to take ownership of unused community. | Communities | 186 weeks ago | open (10 points) |
| 11293 | transferring maintainership | Communities | 187 weeks ago | open (10 points) |
| 11255 | Community without Maintainer | Communities | 191 weeks ago | open (10 points) |
| 11243 | maintainerless communities. | Communities | 192 weeks ago | open (10 points) |
| 11210 | Error contacting server to delete comment | General/Unknown | 192 weeks ago | open (10 points) |
| 11149 | Links question. | General/Unknown | 195 weeks ago | open (10 points) |
| 11102 | Conversion Page isn't working | Customization | 197 weeks ago | open (10 points) |
| 10988 | Unreadable Colours | General/Unknown | 201 weeks ago | open (10 points) |
| 10839 | Unlink usernames | General/Unknown | 214 weeks ago | open (10 points) |
| 10824 | Cannot delete user from friend list. | General/Unknown | 214 weeks ago | open (10 points) |
| 10773 | Friends on friends list can't see journal entries | General/Unknown | 218 weeks ago | open (10 points) |
| 10754 | Cannot Remove Friend | General/Unknown | 220 weeks ago | open (10 points) |
| 10687 | Cannot change theme of layout. | Customization | 223 weeks ago | answered still needs help (10 points) |
| 10630 | Cannot customise Bloggish layout in S2 | Customization | 226 weeks ago | open (10 points) |
| 10615 | navaigation bar disappears in New Tweak scheme | General/Unknown | 227 weeks ago | open (10 points) |
| 10570 | Journal customization keeps changing | Customization | 228 weeks ago | answered still needs help (10 points) |
| 10259 | Email replies to comments | General/Unknown | 233 weeks ago | open (10 points) |
| 10223 | double rename? | General/Unknown | 243 weeks ago | open (10 points) |
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