Someone broke into my InsaneJournal account!
If someone broke into your account and changed your password, you can still usually reclaim control of your journal. You need access to an e-mail account that you had previously validated for your InsaneJournal account.
If your e-mail address has also been broken into, you will have to solve that problem before dealing with getting your stolen InsaneJournal account back. Security of users' own e-mail accounts is beyond InsaneJournal's responsibility and ability, and you may wish to talk to whoever is hosting your e-mail account.
Your InsaneJournal account's security is based upon your e-mail account's security. If you believe that your e-mail account is secure, but are not positive, you should always change your e-mail account password before changing your InsaneJournal password.
If someone broke into your account, first go to https://www.insanejournal.com/tools/ema
If someone broke into your account and changed your e-mail address, change your e-mail account password and then change the e-mail on your InsaneJournal account to the one you had previously used to validate with. Re-validate your e-mail address, and then visit https://www.insanejournal.com/tools/ema
Assuming you have access to your e-mail account and it is secure, follow these steps to reclaim your journal:
1. Go to https://www.insanejournal.com/losti
2. Insert your username and e-mail account and ask it to send you the current password.
3. Use that password to log into the account and check your Personal Information at https://www.insanejournal.com/editi
4. Follow the steps above to see what you need to do if your e-mail address has been changed.
5. Change the password for the account at https://www.insanejournal.com/changepas
If proper precautions are taken, your account security will never be compromised in the first place. Users are responsible for the security of their own accounts. Preventing any journal break-ins is by far the BEST way to ensure your InsaneJournal remains secure.
For more information on password security, please see https://www.insanejournal.com/support/f
If your e-mail address has also been broken into, you will have to solve that problem before dealing with getting your stolen InsaneJournal account back. Security of users' own e-mail accounts is beyond InsaneJournal's responsibility and ability, and you may wish to talk to whoever is hosting your e-mail account.
Your InsaneJournal account's security is based upon your e-mail account's security. If you believe that your e-mail account is secure, but are not positive, you should always change your e-mail account password before changing your InsaneJournal password.
If someone broke into your account, first go to https://www.insanejournal.com/tools/ema
If someone broke into your account and changed your e-mail address, change your e-mail account password and then change the e-mail on your InsaneJournal account to the one you had previously used to validate with. Re-validate your e-mail address, and then visit https://www.insanejournal.com/tools/ema
Assuming you have access to your e-mail account and it is secure, follow these steps to reclaim your journal:
1. Go to https://www.insanejournal.com/losti
2. Insert your username and e-mail account and ask it to send you the current password.
3. Use that password to log into the account and check your Personal Information at https://www.insanejournal.com/editi
4. Follow the steps above to see what you need to do if your e-mail address has been changed.
5. Change the password for the account at https://www.insanejournal.com/changepas
If proper precautions are taken, your account security will never be compromised in the first place. Users are responsible for the security of their own accounts. Preventing any journal break-ins is by far the BEST way to ensure your InsaneJournal remains secure.
For more information on password security, please see https://www.insanejournal.com/support/f
Last Updated:
February 10th, 2021 (squeaky)
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