InsaneJournal

Tweak says, "Welcome to my filthy mind."

From:	antont (********@comcast.net)
Account type:	Permanently Insane plus Extra Userpics
InsaneJournal:	username: antont style: (S2) core: public, i18n: user, i18nc: user, layout: public, theme: public, user: user, email validated? yes cluster: 2; data version: 8 scheme: default; language: default underage? no
Support category:	UserPictureIcons [previous\|next]
Time posted:	Tue, 20 Dec 2011 05:09:28 GMT (73 weeks ago)
Status:	answered (awaiting close)
Summary:	Inactive icons

Original Request:

My paid account lapsed and when I logged in and saw that some of my icons were inactive, I immediately went and paid for more paid account and more extra userpics time. It's showing in the system that I paid, my profile is showing as self-committed, but my icons are still tagged as inactive. If this was ten minutes after I paid, I wouldn't be worried, but we're talking hours after the fact now. Any idea what the hold-up is or when I can expect to be back to full usage?

Diagnostics: Mozilla/5.0 (Windows NT 6.0) AppleWebKit/535.7 (KHTML, like Gecko) Chrome/16.0.912.63 Safari/535.7

highlander_ii - Highlander II

Answer (#19257)
Posted: Mon, 26 Dec 2011 16:25:43 GMT (72 weeks ago)

Hidy antont-

It appears that the issue has resolved itself. If you are still having issues with the paid account features activating, please respond here and let Support know so we may troubleshoot further.

Thanx!
H2

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