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From:ryrreynolds[info]ryrreynolds (********@gmail.com)
Account type:Free Patient
InsaneJournal:username: [info]ryrreynolds
style: (S1) lastn: 31 friends: 22 calendar: 4 day: 13
overrides: view
email validated? yes
cluster: 2; data version: 8
scheme: default; language: default
underage? no
Support category:UserPictureIcons [previous|next]
Time posted:Thu, 08 Sep 2011 19:57:22 GMT (92 weeks ago)
Status:answered (awaiting close)
Summary:Cannot view own profile after rename
Original Request:
Ever since I used my rename token on this journal I haven't been able to see my own profile. It makes things really complicated when I want to change whatever picture is there. Whenever I click viewing my profile in any form I get the message that "this account has been purged or deleted". I was wondering if you could fix this on your end because I don't know how I could possibly do this myself.
Diagnostics: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_6_8) AppleWebKit/535.1 (KHTML, like Gecko) Chrome/13.0.782.220 Safari/535.1
ela[info]ela - The Fire Fairy
Answer (#18948)
Posted: Fri, 09 Sep 2011 09:40:19 GMT (92 weeks ago)
FAQ Reference:
What are user pictures and how do I upload them?

Can you provide the username in question with the issue? I am currently able to view both your userinfo and userpics list at present:-

http://ryrreynolds.insanejournal.com/profile?mode=full
http://www.insanejournal.com/allpics.bml?user=ryrreynolds

The above-referenced FAQ will also show you the link to edit your userpics.

ryrreynolds[info]ryrreynolds - Iggy Pop
Comment (#18949)
Posted: Fri, 09 Sep 2011 12:36:32 GMT (92 weeks ago)

Everyone else can view it but I can't. It's this screenname. So if someone is logged into this name and you click view profile? Nothing.

ela[info]ela - The Fire Fairy
Answer (#19331)
Posted: Mon, 16 Jan 2012 11:54:30 GMT (74 weeks ago)
FAQ Reference:
How do I change the way InsaneJournal pages look?

In order to help me troubleshoot this issue, can you change your sitescheme as explained in the above referenced FAQ, then see whether you can then view your userinfo?

I also note that you use different browsers to view InsaneJournal. Does this issue occur with all of those browsers?

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