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From:shellydkitty[info]shellydkitty (********@gmail.com)
Account type:Permanently Insane
InsaneJournal:username: [info]shellydkitty
style: (S2) core: public, i18n: user, i18nc: user, layout: user, theme: user, user: user,
email validated? yes
cluster: 2; data version: 8
scheme: worksafe; language: en_IJ
underage? no
Support category:General/Unknown [previous|next]
Time posted:Wed, 13 Aug 2008 02:10:35 GMT (72 weeks ago)
Status:closed
Summary:Birthday notifications missing
Original Request:
I am not receiving email notifications of comments made to my journal or replies in other journals or communities. I'm using gmail for my email account here and have not had issues with this until today.

I know there was some work done on the site earlier today, and I saw another support request with this same issue, and if that's the problem, is there any idea when this issue will be fixed?

Slightly related, I have also not gotten bday notifications for months, though they were working before then.

Thank you!
Diagnostics: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.16) Gecko/20080702 Firefox/2.0.0.16
prozacnation[info]prozacnation - The Color #9900FF
Comment (#11408)
Posted: Tue, 23 Sep 2008 03:50:23 GMT (66 weeks ago)

Hello we apologize for the inconvenience for answering so late.

Are you still experiencing both issues?

shellydkitty[info]shellydkitty - Shelly
Comment (#11410)
Posted: Tue, 23 Sep 2008 04:07:32 GMT (66 weeks ago)

Hi, thanks for answering.

The comment notification problem cleared itself up within a couple of days of posting this request, so I imagine it was just a temporary glitch. However, I am still not receiving any birthday notifications. I've double checked to make sure I'm still signed up to receive them, and I am.

Thanks!


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