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From:stupidbirds[info]stupidbirds (********@me.com)
Account type:Free Patient
InsaneJournal:username: [info]stupidbirds
style: (S1) lastn: 31 friends: 22 calendar: 4 day: 13
overrides: view
email validated? yes
cluster: 2; data version: 8
scheme: worksafe; language: en_IJ
underage? no
Support category:General/Unknown [previous|next]
Time posted:Sat, 07 Jun 2008 01:48:18 GMT (81 weeks ago)
Status:closed
Summary:Not getting notifications/emails for asylums
Original Request:
I am intermittently not getting notifications either in my message center or in my email on replies to comments or even replies to posts for some (or possibly all) of my journals. This has been going on for at least 1-2 days and I can't be sure if it's been longer.
Diagnostics: Mozilla/5.0 (Macintosh; U; Intel Mac OS X; en-US; rv:1.8.1.14) Gecko/20080404 Firefox/2.0.0.14
sakura[info]sakura - Saku
Answer (#10256)
Posted: Tue, 17 Jun 2008 17:35:45 GMT (79 weeks ago)

Are you still experiencing this issue?

If so, have you chosen to receive notifications in your message center?

For your e-mail, have you tried adding webmaster@insanejournal.com and lj_dontreply@insanejournal.com to your allowed list? Also, what e-mail provider are you currently using?

stupidbirds[info]stupidbirds - ollie roslinn
Comment (#10307)
Posted: Fri, 20 Jun 2008 05:30:38 GMT (79 weeks ago)

I think I am getting most of my emails now. I don't even know how to set it to get notifications in the message center. My email doesn't have junk filtering turned on and it's a Mac.com email address. It was happening on multiple journals that a own.

As a side note, one of the communities I run isn't getting notifications when people request to join, even though it's set up to notify us in the settings. I don't know if these issues are related at all.

prozacnation[info]prozacnation - The Color #9900FF
Comment (#11049)
Posted: Tue, 26 Aug 2008 20:35:47 GMT (69 weeks ago)

Which community isn't notifying you of who joins?

lena[info]lena - Lena
Comment (#11082)
Posted: Wed, 27 Aug 2008 08:35:33 GMT (69 weeks ago)

onceuponadream and onceuponanooc, which are both moderated membership communities are not sending notifications when someone tries to join.

prozacnation[info]prozacnation - The Color #9900FF
Comment (#11132)
Posted: Mon, 01 Sep 2008 21:04:06 GMT (68 weeks ago)

In the past did you ever have that community registered to another email address and then updated or changed the email?

We've seen an issue with another journal/community and would like to see if the issue is related.

Thanks for your cooperation!

Comment (#11136)
Posted: Mon, 01 Sep 2008 22:30:46 GMT (68 weeks ago)

I think we may have had it associated with a different email address in the past - or we had another email address on the maintainer account, but the new email has been verified and we receive regular comment notifications on that account.


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