InsaneJournal

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From:	aristeia (********@gmail.com)
Account type:	Free Patient
InsaneJournal:	username: aristeia style: (S2) core: public, i18n: user, i18nc: user, layout: public, theme: user, user: user, email validated? yes cluster: 2; data version: 8 scheme: default; language: default underage? no
Support category:	Customization [previous\|next]
Time posted:	Mon, 27 Mar 2017 08:28:24 GMT (72 weeks ago)
Status:	open
Summary:	Cannot customise Bloggish layout in S2

Original Request:

I'm having an issue with being able to customise a layout post-blackout. Prior to IJ going down for a week, I was using an S2 Bloggish layout with customised HTML, and when the site was back online, the layout defaulted to an S1 layout I previously used.

However, when I tried to change it back to the S2 Bloggish layout, I receive a message that says 'Layer belongs to another user. 4169508 vs 567312' when I try to go into Custom Options. Refreshing the page does not bring up the customisation options, as it sometimes does when I get a similar error on other layouts. I'm aware this seems to be happening to S2 layouts that were chosen just prior to the black-out period.

Thank you!

Diagnostics: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:52.0) Gecko/20100101 Firefox/52.0

highlander_ii - Highlander II

Comment (#28343)
Posted: Fri, 07 Apr 2017 23:02:11 GMT (71 weeks ago)

Hi aristeia -

Are you able to access your custom styles or layers from this location: http://www.insanejournal.com/customize/advanced.bml ?

If so, are you able to edit them to copy the code and paste it into a text editor to save it? (You can skip this step if you have the code available elsewhere already.) Then, you can delete the existing versions of the style/layer, then add them again to customize your journal.

Grazie,
H2

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