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InsaneJournal

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Frequently Asked Questions

Below are some frequently asked questions, and answers, too! Oh boy. Try to read this before you ask a new question. If you know something we should add to this, let us know.

About InsaneJournal (view all)

  • What is InsaneJournal?
  • How did InsaneJournal get started?
  • Who is the owner of InsaneJournal?
  • Does InsaneJournal have a mascot? Who is he?
  • Can I use the site for free?
  • How do I get started here?

Site Features (view all)

  • How do I view InsaneJournal in a different language?
  • How do I change the way InsaneJournal pages look?
  • How do I set my default text encoding?
  • What are the options when I log in?
  • What is the "Bind to IP address" option when I log in?
  • What is the "Expire all my sessions" option when I log out?
  • What is the memory feature? How do I create memories?
  • How do I edit/delete memories?
  • How does my Calendar work?
  • What are InsaneJournal's limitations on data?
  • What are the interest limits?

Accounts (view all)

  • How do I create an account?
  • Why did my account get deleted by itself?
  • Why does InsaneJournal have ads? How can I get rid of them?
  • How are the account types different from each other?
  • What is validation? How do I validate my email address?
  • How do I change the e-mail address for my InsaneJournal account?
  • How do I change my password?
  • How do I get my lost username/password back?
  • How should I secure my password and help prevent other people from logging into my account?
  • How do I change the username of my account?
  • Can I have the username of a deleted or abandoned journal?
  • How do I delete/undelete my entire account?
  • What is an OpenID account? How do I get one and use it?
  • Someone broke into my InsaneJournal account!

Tags (view all)

  • What are tags? How do I use them?
  • Why can't I see tags in my journal?

Paid Accounts (view all)

  • Why should I purchase a Self-committed [paid] account?
  • How do I buy a Permanently Insane account?
  • How do I buy a Self-committed account for someone else?
  • How do I check my InsaneJournal e-mail?
  • Is JavaScript or Flash allowed in my styles?
  • How do I make a custom mood theme?
  • How do I add a poll into my journal entries?
  • How do I post by email?
  • What is the friends of friends feature?
  • What happens to Self-committed accounts once they expire?
  • How does the text messaging feature work?
  • What is the Directory and how do I use it?

Journal Entries (view all)

  • How do I update my journal?
  • How do I change the appearance of my text?
  • How do I link to another journal or website?
  • How do I add a mood icon to my journal entries?
  • How do I add "Current Music" to my journal entries?
  • What are the InsaneJournal-specific tags?
  • What is the "Backdate Entry" option and how do I use it?
  • What is the "Don't auto-format" option?
  • How do I edit or delete a journal entry I wrote?
  • Does InsaneJournal delete old journal entries?
  • How do I download all of my journal entries?
  • Can I delete all my entries but keep my username?

Troubleshooting (view all)

  • Why can't I access pages on InsaneJournal?
  • Why are there errors when I try to validate my e-mail address?
  • Why does my journal (or friends view) suddenly no longer display correctly?
  • Why is my entry not showing up where it should?
  • Why are my journal entries showing an incorrect date/time?
  • Why are my images not displaying? What is remote loading?
  • Why can't I see the most recent version of a page? Why is my friends view not updating?
  • Why do I receive an "invalid cookies" error, and how can I fix it?
  • Why can't I stay logged into InsaneJournal, and what can I do to solve this problem?
  • Why can't I update with really long entries?
  • Why am I receiving errors when I try to send a text message?

Pictures/Icons (view all)

  • How do I add pictures on my journal?
  • What are user pictures and how do I upload them?
  • Why are there errors when I try to upload a user picture?
  • How do I get more user pictures?
  • How many user pictures can I have?
  • How do I delete a user picture I no longer want?
  • Can I post entries and comments with different userpics?
  • Are there content restrictions for user pictures? Can my user pictures show anything I want?

Schools Directory (view all)

  • What is the Schools Directory? How do I use it?

Comments (view all)

  • How do I set up message boards to get comments?
  • What is comment screening and how do I set my screening options?
  • Can I edit/delete/screen a comment I posted or that was posted in my journal?
  • How do I disable commenting in my journal?
  • How do I ban/unban a user from commenting in my journal?
  • How do I prevent anonymous people from commenting in my journal?
  • What is Comment IP Logging? What do you mean, "this user is logging my IP address"?
  • Where are my comment notification e-mails?
  • Why are my comments showing an incorrect time?

Customization (view all)

  • How do I switch my journal between S1 and S2?
  • How do I create a custom style?
  • In what other ways can I customize my journal?
  • Why is my Modify Journal page missing some options?

Style System 1 (S1) (view all)

  • What are overrides and how do they work?
  • How do I edit the text of my comment links in S1?
  • How do I add a background image in S1?
  • How do I change the font in my journal in S1?
  • How do I change the number of journal entries per page in S1?
  • How do I make my custom S1 styles public or private?
  • My overrides won't work. What's wrong?
  • I tried to customize my journal using overrides and now it won't display. Why?

Style System 2 (S2) (view all)

  • What is Style System 2 (S2) and how can I use it?
  • Why is this option not available for me?
  • What is a Link List and how do I use it?

Asylums (view all)

  • What is an InsaneJournal asylum?
  • How do asylum journals work?
  • How do I find an asylum?
  • How do I join an asylum and read its entries on my Friends page?
  • How do I post an entry in an asylum?
  • How do I post a members-only entry in an asylum?
  • If I join or watch an asylum, can the members see the protected entries made in my journal?
  • Can I edit/delete an entry in an asylum journal?
  • How do I leave an asylum?
  • What are the Official Asylums?

Asylum Management (view all)

  • How do I create an asylum?
  • How do I change a personal journal to an asylum?
  • What are all these different asylum settings?
  • How do I add users and give posting access to my asylum?
  • How do I remove/ban a member of my asylum?
  • How do I give another user maintainership of my asylum?
  • How do Moderated asylums work?
  • What can I do if I don't want my asylum anymore?
  • How do I get more members to join my asylum?

Embedding (view all)

  • How do I add my journal to my IM profile?
  • How do I embed my InsaneJournal into my website?
  • How do I change the appearance of my embedded journal?
  • Will my embedded journal display my Friends-Only or Private entries?

Friends & Security Levels (view all)

  • How do I manage my Friends list?
  • How many users can I have listed as friends?
  • What is the auto-add Friends link on the User Info page?
  • What is a "Friend All" button? How do I create one?
  • How are custom friends groups used?
  • How do I control who can read my journal entries? What are security settings?
  • If someone lists me as a friend, will they see my Friends-Only entries?
  • Can I make my whole journal Friends-only or Private?

To-do List (view all)

  • What is the InsaneJournal To-Do List feature?
  • How many items can I have on my To-Do List?
  • How do I add a to-do list item?
  • How do I edit a to-do list item?
  • How do I see someone else's To-Do List?

Additional Features (view all)

  • How do I use the private messaging feature?

Syndication (view all)

  • What is InsaneJournal's syndication feature?
  • Where can I get an RSS feed of my journal?
  • How do I find a syndicated account?
  • How do I create a new syndicated account or add an existing one to my Friends list?
  • How do I add a journal from a different site to my friends list?
  • Why might a syndicated account not work?
  • Who owns a syndicated account? Can I edit the feed URL of or delete a syndicated account?
  • My content is being syndicated onto InsaneJournal and I don't want it there. What can I do?

Communications (view all)

Clients (view all)

  • What are downloadable clients?

Abuse (view all)

  • How do I file a report to the Abuse team?
  • What kind of material is prohibited on InsaneJournal?
  • What are InsaneJournal's policies regarding commercial activity, spam, and other forms of promotion?
  • To what level of decency are journals held?
  • What should I do if someone is harassing me?
  • What should I do if I am being spammed?
  • What should I do if I'm being attacked by an anonymous poster?
  • What should I do if someone breaks into my account?
  • How do I file a copyright infringement report on InsaneJournal?
  • Why has my account been suspended?

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