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Can't find it? Search the FAQs! Note that the search feature is still in beta testing and under development, but it just may find you what you're looking for. |
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Frequently Asked Questions
Below are some frequently asked questions, and answers, too! Oh boy. Try to read this before you ask a new question. If you know something we should add to this, let us know.
About InsaneJournal (view all)
- What is InsaneJournal?
- How did InsaneJournal get started?
- Who is the owner of InsaneJournal?
- Does InsaneJournal have a mascot? Who is he?
- Can I use the site for free?
- How do I get started here?
Site Features (view all)
- How do I view InsaneJournal in a different language?
- How do I change the way InsaneJournal pages look?
- How do I set my default text encoding?
- What are the options when I log in?
- What is the "Bind to IP address" option when I log in?
- What is the "Expire all my sessions" option when I log out?
- What is the memory feature? How do I create memories?
- How do I edit/delete memories?
- How does my Calendar work?
- What are InsaneJournal's limitations on data?
- What are the interest limits?
Accounts (view all)
- How do I create an account?
- Why did my account get deleted by itself?
- Why does InsaneJournal have ads? How can I get rid of them?
- How are the account types different from each other?
- What is validation? How do I validate my email address?
- How do I change the e-mail address for my InsaneJournal account?
- How do I change my password?
- How do I get my lost username/password back?
- How should I secure my password and help prevent other people from logging into my account?
- How do I change the username of my account?
- Can I have the username of a deleted or abandoned journal?
- How do I delete/undelete my entire account?
- What is an OpenID account? How do I get one and use it?
- Someone broke into my InsaneJournal account!
Tags (view all)
Paid Accounts (view all)
- Why should I purchase a Self-committed [paid] account?
- How do I buy a Permanently Insane account?
- How do I buy a Self-committed account for someone else?
- How do I check my InsaneJournal e-mail?
- Is JavaScript or Flash allowed in my styles?
- How do I make a custom mood theme?
- How do I add a poll into my journal entries?
- How do I post by email?
- What is the friends of friends feature?
- What happens to Self-committed accounts once they expire?
- How does the text messaging feature work?
- What is the Directory and how do I use it?
Journal Entries (view all)
- How do I update my journal?
- How do I change the appearance of my text?
- How do I link to another journal or website?
- How do I add a mood icon to my journal entries?
- How do I add "Current Music" to my journal entries?
- What are the InsaneJournal-specific tags?
- What is the "Backdate Entry" option and how do I use it?
- What is the "Don't auto-format" option?
- How do I edit or delete a journal entry I wrote?
- Does InsaneJournal delete old journal entries?
- How do I download all of my journal entries?
- Can I delete all my entries but keep my username?
Troubleshooting (view all)
- Why can't I access pages on InsaneJournal?
- Why are there errors when I try to validate my e-mail address?
- Why does my journal (or friends view) suddenly no longer display correctly?
- Why is my entry not showing up where it should?
- Why are my journal entries showing an incorrect date/time?
- Why are my images not displaying? What is remote loading?
- Why can't I see the most recent version of a page? Why is my friends view not updating?
- Why do I receive an "invalid cookies" error, and how can I fix it?
- Why can't I stay logged into InsaneJournal, and what can I do to solve this problem?
- Why can't I update with really long entries?
- Why am I receiving errors when I try to send a text message?
Pictures/Icons (view all)
- How do I add pictures on my journal?
- What are user pictures and how do I upload them?
- Why are there errors when I try to upload a user picture?
- How do I get more user pictures?
- How many user pictures can I have?
- How do I delete a user picture I no longer want?
- Can I post entries and comments with different userpics?
- Are there content restrictions for user pictures? Can my user pictures show anything I want?
Schools Directory (view all)
Comments (view all)
- How do I set up message boards to get comments?
- What is comment screening and how do I set my screening options?
- Can I edit/delete/screen a comment I posted or that was posted in my journal?
- How do I disable commenting in my journal?
- How do I ban/unban a user from commenting in my journal?
- How do I prevent anonymous people from commenting in my journal?
- What is Comment IP Logging? What do you mean, "this user is logging my IP address"?
- Where are my comment notification e-mails?
- Why are my comments showing an incorrect time?
Customization (view all)
- How do I switch my journal between S1 and S2?
- How do I create a custom style?
- In what other ways can I customize my journal?
- Why is my Modify Journal page missing some options?
Style System 1 (S1) (view all)
- What are overrides and how do they work?
- How do I edit the text of my comment links in S1?
- How do I add a background image in S1?
- How do I change the font in my journal in S1?
- How do I change the number of journal entries per page in S1?
- How do I make my custom S1 styles public or private?
- My overrides won't work. What's wrong?
- I tried to customize my journal using overrides and now it won't display. Why?
Style System 2 (S2) (view all)
- What is Style System 2 (S2) and how can I use it?
- Why is this option not available for me?
- What is a Link List and how do I use it?
Asylums (view all)
- What is an InsaneJournal asylum?
- How do asylum journals work?
- How do I find an asylum?
- How do I join an asylum and read its entries on my Friends page?
- How do I post an entry in an asylum?
- How do I post a members-only entry in an asylum?
- If I join or watch an asylum, can the members see the protected entries made in my journal?
- Can I edit/delete an entry in an asylum journal?
- How do I leave an asylum?
- What are the Official Asylums?
Asylum Management (view all)
- How do I create an asylum?
- How do I change a personal journal to an asylum?
- What are all these different asylum settings?
- How do I add users and give posting access to my asylum?
- How do I remove/ban a member of my asylum?
- How do I give another user maintainership of my asylum?
- How do Moderated asylums work?
- What can I do if I don't want my asylum anymore?
- How do I get more members to join my asylum?
Embedding (view all)
- How do I add my journal to my IM profile?
- How do I embed my InsaneJournal into my website?
- How do I change the appearance of my embedded journal?
- Will my embedded journal display my Friends-Only or Private entries?
Friends & Security Levels (view all)
- How do I manage my Friends list?
- How many users can I have listed as friends?
- What is the auto-add Friends link on the User Info page?
- What is a "Friend All" button? How do I create one?
- How are custom friends groups used?
- How do I control who can read my journal entries? What are security settings?
- If someone lists me as a friend, will they see my Friends-Only entries?
- Can I make my whole journal Friends-only or Private?
To-do List (view all)
- What is the InsaneJournal To-Do List feature?
- How many items can I have on my To-Do List?
- How do I add a to-do list item?
- How do I edit a to-do list item?
- How do I see someone else's To-Do List?
Additional Features (view all)
Syndication (view all)
- What is InsaneJournal's syndication feature?
- Where can I get an RSS feed of my journal?
- How do I find a syndicated account?
- How do I create a new syndicated account or add an existing one to my Friends list?
- How do I add a journal from a different site to my friends list?
- Why might a syndicated account not work?
- Who owns a syndicated account? Can I edit the feed URL of or delete a syndicated account?
- My content is being syndicated onto InsaneJournal and I don't want it there. What can I do?
Communications (view all)
Clients (view all)
Abuse (view all)
- How do I file a report to the Abuse team?
- What kind of material is prohibited on InsaneJournal?
- What are InsaneJournal's policies regarding commercial activity, spam, and other forms of promotion?
- To what level of decency are journals held?
- What should I do if someone is harassing me?
- What should I do if I am being spammed?
- What should I do if I'm being attacked by an anonymous poster?
- What should I do if someone breaks into my account?
- How do I file a copyright infringement report on InsaneJournal?
- Why has my account been suspended?
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